Oct 2024:
Ask Jiminny on Closed Deals in English is available for everyone, providing insights into why the deal was lost or won.
New filter options are available in Deal Insights - stage, pipeline, opportunity type.
Admin and Owner roles will receive an email notification if a dialer gets disconnected. This ensures you are alerted of the problem and can take the appropriate action.
Jiminny API exposes information and statistics about comments.
Transcription language can be changed for a specific call in its Playback page. This allows you to fix the language if the wrong one has been used.
Sept 2024:
Ask Jiminny on Open Deals in English is available for everyone.
We are now able to pull Orum dialer calls through Hubspot CRM.
We are now able to pull Nooks dialer calls through Hubspot CRM.
Ask Jiminny on a call level is now available in Portuguese.
We have a formal Data retention policy. The retention period can be set in the Organisation setting.
We have changed the way we sync and create events in Hubspot CRM. We now look for an already existing event and update that with the Jiminny data, instead of creating a new one and causing duplications. If you want to switch that off you can contact support or your CSM.
Follow up notification is send to Slack once the meeting is over and ready for review. It contains meeting details, summary, action items and a quick link to Ask Jiminny.
Several improvements to the Jiminny API:
A new endpoint that provides information about the number of 'listens' for each user
A new endpoint provides details around Automated Call Scoring results
A new endpoint provides information about manual coaching - both for the Coach and Coachee
Aug 2024:
We introduces a quick access to the summary and action items for every meeting. This can be done by hovering on the waveform icon and is available on the Dashboard, in On Demand, Playlists etc. You can also see the summary and action items for each meeting in Deal Insights.
We have changed the way we sync and create tasks/events in Salesforce and Bullhorn CRMs. We now look for an already existing task/event and update that with the Jiminny data, instead of creating a new one and causing duplications. If you want to switch that off you can contact support or your CSM.
Several improvements to the Jiminny API:
There is a new endpoint which can be used to get the Ask Jiminny output for each call
getActivities endpoint now includes the activity type in the payload
When using getActivities we now have the option for the activities to be fetched based on the updated date instead of the date they were created
The Export page now has a brand new look and includes meeting details as well as summary and action items
You no longer need to worry what will happen if you kick the Notetaker at the end of the meeting. We will now save the recording and get it fully processed and analysed for you. This is done if the recording is more than 10 min long. It can be switched off in the Org settings > Recording.
July 2024:
AI Summaries and Action Items are now available for all transcription languages
You can now record in-person meetings with your phone using the Jiminny mobile app
Creating a snippet from the conversation is now easier then ever - it can be done directly from the transcript
June 2024:
Ask Jiminny is now available in Swedish and Danish
New dialer integration - Apollo
You are able to upload your recordings into Jiminny using our new Uploader
Quick search is now showing all calls and meetings (even the ones that are note-recorded)
May 2024:
Ask Jiminny now supports additional languages - Italian, German, French and Spanish
April 2024:
Launched Ask Jiminny - your personal AI assistant
Improved accuracy of participant diarisation for all stereo calls in all languages
New transcription languages are available. A full list of supported languages and dialects can be found here
Albanian
Armenian
Azerbaijani
Bengali
Bosnian
Filipino
Kazakh
Macedonian
Nepali
Persian
Serbian
Urdu
Uzbek
Changes to user roles and how they are applied - ‘Recorder’ and ‘Voice’ roles have been added. Users can now have multiple roles assigned based on the permissions they require.
March 2024:
Export for an activity can now be restricted so no one can access it. This can be done in Settings > Organisation > Activity
Download of an activity can now be restricted so no one can access it. This can be done in Settings > Organisation > Activity
A drill-down option is now available on all pages in the Topics section in Team Insights
The number of used paid licences for recording seats and Jiminny Voice can be seen on the Users page in Settings > Organisation
Insights+ role has been removed and replaced with Insights. The permissions and access for the users with such roles remain the same
February 2024:
AI Summaries and Action Items are now available for calls in Italian
Visual enhancement to the Users page in Organisational Settings
all user emails are visible in the list
user list can be filtered based on the Jiminny role
January 2024:
Improvements in the transcription for the following languages:
Danish
Swedish
Dutch
Finish
AI Summaries and Action Items are now available for calls in the following languages:
German
Spanish
French
Swedish
Portuguese
Dutch
December 2023:
CSV export for Тhemes and Тopics in the Organisational settings
New functionality is added in Team Insights which shows the relationship between topics and deals: Deal Insights
Reporting for Automated Call Scoring has been introduced in Team Insights
New features have been added to the Mobile application:
Flashback section for each activity which includes AI summaries and action items
Search for activities added in the tap bar
November 2023:
New Dialer Integration available: TalkDesk
New Product Feature: SmartMatch
- Gives the reps the automated power to log activities within the CRM based on the subject line of the calendar invites.
- Designed to continue reducing the amount of time sales reps spend on admin.
Transcription accuracy improvements to French, Spanish, Italian & German
October 2023:
New Dialer Integration available: Vonage
New Product Feature: Jiminny Intelligence
- This is the introduction of AI-generated meeting summaries and action items.
- This will happen automatically for every new meeting recording.
- Meeting information is transcribed in English only currently.
- These summaries can also be shared automatically with two core CRMs at present (Salesforce & Hubspot)
Exposed additional information externally throughout Customer API
Summaries
Action items
Teams and Topics on Organisation Level
Teams and Topics on a Call Level
Questions
Search and filter are available for the ACS list in the Settings section
Support for Zoom Phone as dialer when pulling calls from Outreach
Notetaker can now join “Open” type GoogleMeet meetings
Introduced Totals in the Conversation tab in Team Insights
September 2023:
Clean up/Restructuring of the tabs on the Playback page:
Make room for some exciting new AI functionality we'll be building into the Playback page.
Moved the “Comments” section under “Coach” as the comments are mainly used for coaching purposes so makes sense to group them together.
Remove the “Attendees” tab as the information is duplicated within the page and this creates space to introduce new functionality.
Under “Notes” we renamed the subtab from “Meeting” to “Notes” to make it clearer that these are the related notes taken during the meeting itself.