Before you start: open Ask Jiminny Panorama and filter to your team's calls over the period you want to review.
Copy the text below and paste it into Ask Jiminny âŹď¸
Identify the most common objections and concerns raised across these calls, ordered by how often they appear.
Structure the output as:
The objection topic, and how many of the calls it appeared in
A quote or close paraphrase of how customers phrase it
One example of it being handled well, and one where the response could be better
Whether the customer seemed satisfied with the answer
Finish with the single best objection response across all the calls, quoted, as something the team can reuse
Include indirect objections such as hesitation or deflection as well as explicit ones. Count only what was actually said in these calls, and do not merge two different concerns into one theme to make it look more common. If nothing here evidences a theme or quote, report that instead of naming one.