Before you start: open the call you want to analyse and run Ask Jiminny on it.
Copy the text below and paste it into Ask Jiminny âŹď¸
List the objections and concerns the customer raised on this call, and how each one was addressed.
Structure the output as:
The objection, quoted verbatim with its timestamp
How the rep responded
Whether the customer accepted the answer, pushed back, or raised it again later in the call
Which responses worked best, and why they landed
Finish with the objection that is still open and the answer to have ready next time
Base every point on what was said on this call and quote it, with the timestamp. If an objection was never really resolved, say so rather than presenting the rep's answer as a resolution â and do not add objections the customer never raised.