Before you start: open Ask Jiminny Panorama and filter to the calls, team or period whose themes you want to see.
Copy the text below and paste it into Ask Jiminny âŹď¸
Identify the key themes across these calls â customer needs, pain points, questions and product feedback â ordered by frequency.
Structure the output as:
Each theme and how many calls it appeared in
Representative quotes in the customers' own words
Whether it is growing, stable or new compared with the older calls in this set
Product feedback in its own section, each request or complaint listed once, with the number of accounts that raised it
Finish with the three takeaways most worth sharing with leadership
Count themes across the calls in the current filter only, and quote customers rather than paraphrasing them. If something came up once, say so instead of presenting it as a trend. Name the call and account behind each theme, and if the calls support none, say so.