Before you start: open Ask Jiminny Panorama and filter to your team's discovery calls over the period you want to review.
Copy the text below and paste it into Ask Jiminny âŹď¸
Analyse the questions asked across these calls and assess the quality of discovery.
Structure the output as:
The questions that opened up the most valuable answers, quoted verbatim, with what they uncovered
Moments where the customer said something important and the conversation moved on, with the follow-up that should have been asked
Listening behaviour â where an answer was interrupted or talked over
Finish with one questioning habit to keep and one to change per person, each with an example
Value a question by what it uncovered, not by how clever it sounds. Quote questions verbatim so they can be reused, and do not credit a question with an insight the customer never actually gave. Where a person's calls show too little to judge, leave them out.