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Syncing Emails to Jiminny
Harry Hawkins avatar
Written by Harry Hawkins
Updated over 2 weeks ago

Steps to Sync emails to Jiminny

  1. In the Jiminny Platform, go to your profile

  2. In Settings, click on Integrations

  3. Under Sync Email, click on the toggle

  4. Jiminny will redirect to a page for consent and authorization
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    ​Please note to import emails your contact will be in the CRM. The email does not need to be stored anywhere this is pulled directly from Office365 or Google.

How does the sync relate emails to deals in Deal Insights?

  • Activity Matching:

    • Deal Insights matches activities (emails, meetings, phone calls) to deals.

  • Email Matching Process:

    • Sync users inbox for last 1 month when initially syncing emails. (Time periods longer than this can be requested via our support team or your CSM)

    • Identify the email's recipient and participants.

    • Match the activity to the Opportunity using the workflow described here

All matched activities are aggregated and displayed in Deal Insights for the relevant opportunity.

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