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What are Insights Seats?
What are Insights Seats?
Harry Hawkins avatar
Written by Harry Hawkins
Updated over a week ago

What are Insights Seats?

  • Insights seats are a non-recording license that enables anyone across your organisations to leverage Jiminny to see insights into the voice of the customer.

  • Unlike paid licenses, insight seat holders cannot record their calls, conference meetings or emails.

What access do Insights Seats provide?

  • Unlike most providers, Jiminny's insights seats allow full access to all elements of the platform .

  • That means that Insights users can listen to specific calls, search and filter, review pipeline health or look at Team Activities - as some examples.

  • The goal is to provide the maximum value to as many users across your organisation and help create alignment within the business. A unified team is a powerful thing after all.

How much do Insights Seats cost?

  • Insights Seats are completely free - there is no cost associated with them. Yes, really! Unlimited full access to Jiminny data, for life.

  • As long as you have at least 1 Jiminny recording license you can distribute additional Insights Seats across your organisation.

Example use cases for Insights Seats?

  • Product:
    Get field insights of competitor platforms and hear directly from the customer on potential feature improvements.

  • Marketing:
    Hear the voice of the customer, understand how messaging is resonating and how we can pivot to drive better conversion rates.

  • Enablement:
    Understand how reps are performing and adopting initiatives.

  • RevOps:
    Gain micro insights into key deal activities to forecast revenue more accurately.

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