The Jiminny Desktop App lets you record your meetings without a visible notetaker joining the call. Instead of adding a bot as a participant, the app records the meeting from your own computer and then sends it into Jiminny for transcription and AI analysis.
Download the app at https://jiminny.com/desktop-app
Before you start
You may need IT to install the app if your company restricts software installs. After installation, sign in with your Jiminny account.
You need a Recorder role to see meetings and use recording controls. Ask your Jiminny admin if you're not sure which role you have.
How Invisible Recording works
The Desktop App records the meeting window on your screen — including any screen shares shown in it. This means:
If the meeting window is not visible on your monitor, it will not be recorded. Audio will still be captured but there will be no video.
Screen share quality depends on how large the meeting window is on your screen. If the meeting is in a small or picture-in-picture window, the recording will reflect that quality. For best results, keep the meeting window open and maximised while recording.
Supported devices and meeting platforms
Supported operating systems
macOS 13.0 or later on Apple Silicon devices
Windows 10 or later, 64-bit
Supported meeting platforms
Meeting platform | App / browser | Browser | macOS | Windows | Notes |
Google Meet | Browser | Chrome | Supported | Supported | Recommended browser |
Google Meet | Browser | Safari | Supported | Not supported | macOS only |
Zoom | Desktop app | N/A | Supported | Supported | Desktop app required |
Zoom | Browser | Chrome / Safari | Coming soon | Coming soon | Not supported yet |
Microsoft Teams | Desktop app | N/A | Supported | Supported | Desktop app required |
Microsoft Teams | Browser | Chrome / Safari | Coming soon | Coming soon | Not supported yet |
Note: Firefox and Edge are not supported for browser-based Desktop App recording. For Google Meet, use Chrome on Windows or Chrome/Safari on macOS.
Good to know
The Desktop App must be installed and running to record.
Only one meeting can be recorded at a time.
Recordings under 2 minutes are not saved.
On macOS, required permissions must be enabled before recording can work. If a permission is blocked, go to System Settings > Privacy & Security, enable Jiminny for the blocked permission, and restart the app.
How to record a meeting
Join your meeting.
The Desktop App detects the meeting.
If 'Automatic Recording' is ON and the meeting is in your calendar, recording starts automatically. Otherwise, click Start Recording in the Desktop App.
During the meeting
While recording, you can pause, resume, stop, or take notes directly from the Desktop App.
You can monitor the recording status in two places:
The top bar of the Desktop App
The app icon — in the menu bar on macOS, or the system tray on Windows
Note: If you stop a recording and start again in the same meeting, Jiminny creates a new recording activity.
Adding notes
You can write time-stamped notes during the meeting or after it ends. Once you log the activity to your CRM, the notes are sent to the CRM record and can no longer be edited in Jiminny.
After the meeting
Once the meeting ends, the recording is saved to Jiminny. You'll find it under your recorded activities, with a transcript, summary, action items, and other conversation details.
Logging to your CRM
You can log recorded meetings to your CRM directly from the Desktop App. Depending on your organisation's settings, logging can be manual or automatic. If an activity is already logged, you can update the CRM record from the app.
If CRM logging is disabled for your team, the log option won't appear.
To learn more, see Manual or automatic CRM logging.
Recording settings, compliance and consent
The Desktop App follows your organisation's existing Jiminny recording, compliance, and consent settings.
To learn more, see the 'Compliance and Consent' section in Recording guide and settings.
Complete your account setup
Sometimes the Desktop App needs you to complete a step before you can continue — for example, reconnecting your CRM or finishing onboarding.
When this happens, click Open in Jiminny web and complete the required steps. Once done, return to the Desktop App — it will usually open your home page automatically. If it doesn't, click I've completed setup.
FAQ
1. Will participants see a notetaker in the meeting?
1. Will participants see a notetaker in the meeting?
No. The Desktop App records without adding a visible notetaker.
2. Will participants know the meeting is being recorded?
2. Will participants know the meeting is being recorded?
Your organization’s compliance settings may still notify participants before or during the meeting. You should also follow your organization’s recording policy and local consent requirements.
3. I installed the app and logged in, but it is empty and the buttons are disabled. Why?
3. I installed the app and logged in, but it is empty and the buttons are disabled. Why?
You may not have the Recorder role. You can install and sign in to the Desktop App, but you need the Recorder role to see meetings and record. Ask your Jiminny Admin if you need access.
4. The installer says my operating system is too old. What should I do?
4. The installer says my operating system is too old. What should I do?
The Desktop App needs macOS 13.0 or later on Apple Silicon, or Windows 10 or later, 64-bit. If your operating system is older, update it and then run the installer again.
5. Does recording stop automatically?
5. Does recording stop automatically?
Yes. When the meeting ends, the recording stops and is sent to Jiminny.
6. Can I record a meeting scheduled by a customer?
6. Can I record a meeting scheduled by a customer?
Yes. The app records from your computer, so you can record as long as you join the meeting yourself from a supported platform.
7. Can I record two meetings at the same time?
7. Can I record two meetings at the same time?
No. The Desktop App records one meeting at a time.
8. Can I switch tabs or use other apps while recording Google Meet?
8. Can I switch tabs or use other apps while recording Google Meet?
Yes. Google Meet is recorded from your browser tab, and switching to other tabs or apps will not stop the recording.
9. Does Picture-in-Picture affect Google Meet recording quality?
9. Does Picture-in-Picture affect Google Meet recording quality?
Recording still works in Picture-in-Picture, but the recording quality may be lower. For the best quality, keep Google Meet in its normal browser window.
10. What happens if I close the Desktop App?
10. What happens if I close the Desktop App?
If you close the app window, the Desktop App continues running in the background. When it detects a supported meeting, it will open again so you can record. To stop it completely, quit the app.
11. What happens in the video when I pause a recording?
11. What happens in the video when I pause a recording?
Pause and resume work normally during the meeting. After the meeting is processed, the paused part of the recording will appear in the player as a black screen with no audio.
12. Why is my short meeting not saved?
12. Why is my short meeting not saved?
Meetings are only saved if the recording duration is longer than 2 minutes. If the recording is 2 minutes or less, Jiminny will not keep it.
13. Can I use the Desktop App for Jiminny Voice calls?
13. Can I use the Desktop App for Jiminny Voice calls?
No. The Desktop App records meetings only. Use Sidekick for Jiminny Voice calls.