Jiminny can record meetings in two ways: Invisible Recording or Notetaker joins the meeting. Both methods send meetings into Jiminny for transcription and AI analysis. The difference is how the meeting is captured.

As an Admin, you choose the recording method for your organisation from Organisation Settings > Recording > Conference.

Note: Invisible Recording is still in beta. If you’d like access to it, please speak with your CSM.

Invisible Recording vs Notetaker joins the meeting

Invisible Recording records meetings from the user's computer using the Jiminny Desktop App. No extra participant joins the meeting. See Invisible recording with the Jiminny Desktop App.

Notetaker joins the meeting records meetings by adding a visible notetaker participant to the call. See how it works for Zoom, Google Meet, and Microsoft Teams.

	Invisible Recording	Notetaker joins the meeting
What participants see	Nothing. No extra attendee joins the meeting	A visible notetaker participant with a name and avatar
How it records	The Jiminny Desktop App records from the user’s computer	The notetaker joins through the meeting link
User setup	Users must install the Jiminny Desktop App	No app installation needed
Supported meeting platforms	Google Meet, Zoom desktop app, and Microsoft Teams desktop app	Zoom, Google Meet, and Microsoft Teams
Supported devices	macOS 13.0 or later on Apple Silicon, or Windows 10 or later, 64-bit	Any device or operating system
Recording controls	Start, pause, resume, and stop from the Desktop App	Start from Jiminny. Stop by removing the notetaker from the meeting
What gets recorded	The meeting window on your screen — if it is minimised or not visible, there will be no video in the recording	What all participants see in the meeting, regardless of what is on your screen

Switching to Invisible Recording

When you switch to Invisible Recording, users with the Recorder role need to install the Jiminny Desktop App before they can record meetings.

If your team is already using Jiminny — until a user installs and starts using the Desktop App, their meetings continue to record using Notetaker joins the meeting, so no recordings are missed during the transition.
If you are setting up Jiminny for the first time — users need to install the Desktop App before they can record any meetings.

Recording settings

Automatic Recording

Automatic Recording controls whether meetings are recorded automatically. There are three options:

On by Default — meetings are automatically recorded.
Off by Default — meetings are not automatically recorded unless recording is manually turned on.
Reps Decide — each user can set their own automatic recording preference.

If you choose On by Default or Off by Default, users cannot change this setting for themselves.

Note: Reps Decide controls whether meetings are recorded automatically, not whether users can choose between recording methods. The recording method is always set at organisation level.

Record Internal Meetings

Internal meetings are those where all participants share an internal email domain (e.g. @jiminny.com). Recording is off by default for internal meetings, as they may contain private or sensitive information.

Note: If your company has more than one internal domain, add them in Organisation Settings > General > Domains.

To learn how to automatically record selected internal meetings, see Automatically Record Key Internal Meetings.

Record Attended Meetings

Record Attended Meetings controls whether Jiminny records meetings attended by Recorder users, even when they are not the meeting host. This includes meetings hosted by customers or by colleagues who are not Jiminny users.

When enabled, the host of the activity in Jiminny will be the Recorder user who attended the meeting. If multiple Recorder users attended, Jiminny assigns ownership to the user who owns the related record in the CRM where possible.

Keep the Recording if Notetaker is Kicked Out

This setting applies to Notetaker joins the meeting only. It controls what happens if the notetaker is removed from the meeting before it ends.

Enabled — the recording is kept and processed in Jiminny if the notetaker recorded for at least 10 minutes before being removed.
Disabled — the recording is not saved. The same applies if the notetaker recorded for less than 10 minutes before being removed.

Notetaker Name & Avatar

This section applies to Notetaker joins the meeting only. You can customise how the notetaker appears in meetings:

Notetaker Name — the name shown for the notetaker when it joins a meeting.
Notetaker Avatar — a custom image shown as the notetaker's avatar. See Preparing the perfect avatar image for the Jiminny Notetaker for guidance.

Compliance and Consent

Compliance and consent settings control how participants are informed about recording. These settings apply to both recording methods, with some notification options specific to each method.

For full details on consent options, see Meeting Recording Consent.

Before recording

Jiminny offers several options for obtaining participant consent before a meeting starts:

Email Recording Consent — sends participants an opt-out email 10 minutes before the meeting, giving them the option to decline recording.
Explicit Consent — requires participants to actively opt in before the meeting is recorded. See Using Explicit Recording Consent for setup details.

During recording

Notification options vary by recording method:

Notetaker joins the meeting uses an Audio Notification, which plays a spoken notice that the meeting is being recorded.
Invisible Recording uses a Chat Notification, which posts a customisable message into the meeting chat when recording starts. Chat Notification is currently available on macOS only.

FAQ:

1. Can users change the recording method themselves?

No. The recording method is set at organization level by an Organisation Owner. 'Reps Decide' option only lets users choose their automatic recording preference, not the recording method.

2. If I switch to Invisible Recording, will my team miss recordings while they install the Desktop App?

No. For existing organizations, meetings continue to record using 'Notetaker joins the meeting' until each user who records meetings starts using the Desktop App.

For new organizations that choose 'Invisible Recording' from the start, users need to install the Desktop App before they can record meetings.

3. Which meeting platforms and devices are supported?

See the comparison table above for supported platforms, devices, and operating systems for each recording method.

4. Do compliance and consent settings still work with Invisible Recording?

Yes. Compliance and consent settings apply to both recording methods. 'Invisible Recording' also supports a customizable chat notification when recording starts. Audio Notification is not supported.