Skip to main content
All CollectionsThe Jiminny PlatformDeal Insights
Why Are My Deals Not Showing in Deal Insights?
Why Are My Deals Not Showing in Deal Insights?
Harry Hawkins avatar
Written by Harry Hawkins
Updated over a week ago

If you're experiencing issues with your deals not appearing in Jiminny's Deal Insights, it is likely due to specific criteria not being met. To ensure that Deal Insights functions correctly, each deal/opportunity must adhere to the following requirements:

1. Deal/Opportunity Owner

Requirement: The deal/opportunity must have an owner who is a Jiminny user.

2. Close Date

Requirement: The deal/opportunity must have a close date.

3. Associated Company/Account

Requirement: The deal/opportunity must have a company or account associated with it.

Ensuring Your Deals/Opportunities Meet the Criteria

To verify if your deals/opportunities meet these requirements, follow these steps:

  1. Check the Deal/Opportunity Owner:

    • Ensure that the owner is an active Jiminny user. If the owner is not a Jiminny user, update the owner to someone who is.

  2. Verify the Close Date:

    • Make sure each deal/opportunity has a close date set. This can usually be found and updated in the details section within your CRM.

  3. Associate a Company/Account:

    • Ensure that each deal/opportunity is linked to a company or account. This is a common requirement across various CRMs to maintain structured and insightful data.

Hubspot - Automatic Company/Account Association Workaround

For Hubspot businesses that do not use companies or accounts, such as B2C, you can enable your CRM to automatically create and associate companies or accounts with contacts. This ensures that all deals/opportunities have the necessary company/account association. Read more here.

Conclusion

By ensuring that each deal/opportunity has an owner who is a Jiminny user, a close date, and an associated company or account, you can guarantee that your deals/opportunities will be pulled into Jiminnyโ€™s Deal Insights. If any of these criteria are not met, the deal/opportunity will not be visible in Deal Insights. Taking the necessary steps to meet these requirements will enable you to fully leverage the AI-driven insights provided by Jiminny, enhancing your sales processes and outcomes.

Did this answer your question?