Many businesses have staff and customers around the globe. Jiminny leverages industry-leading transcription services to accommodate your international business needs by automatically transcribing your conversations with exceptional accuracy. For English, we use AssemblyAI, which provides best-in-class transcription with a word error rate of just 4.35%. For other languages, we partner with top providers specializing in those specific languages to ensure the highest quality transcriptions.

If speakers switch between languages during a call — for example, a conversation that moves between English and Dutch — Jiminny transcribes each part of the call in the language actually spoken. You do not need to change any settings for this to happen.

The call itself keeps one main language: the language spoken for the majority of the call. Transcription and AI analysis are based on the full transcript, so nothing said in another language is lost.

Note: Make sure all the languages you speak on calls are listed in your personal settings. See Call Language Detection for how to set them.

If your team communicates in other languages than English - we've got you covered! We support over 60 additional languages for Transcription.
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Now you can rely on your calls and meetings to be accurately transcribed as you scale your business globally 🌎
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We hope this helps as always you can contact our support team with any additional questions

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