What are Insight Seats?
- Insight seats are a non-recording license that enables anyone across your organisations to leverage Jiminny to see insights into the voice of the customer.
- Unlike paid licenses, insight seat holders cannot record their calls, conference meetings or emails.
What access do Insight Seats provide?
- Unlike most providers, Jiminny's insight seats allow full access to all elements of the platform .
- That means that Insight users can listen to specific calls, search and filter, review pipeline health or look at Team Activities - as some examples.
- The goal is to provide the maximum value to as many users across your organisation and help create alignment within the business. A unified team is a powerful thing after all.
How much do Insight Seats cost?
- Insights Seats are completely free - there is no cost associated with them. Yes, really! Unlimited full access to Jiminny data, for life.
- As long as you have at least 1 Jiminny recording license you can distribute additional Insight Seats across your organisation.
Example use cases for Insight Seats?
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Product:
Get field insights of competitor platforms and hear directly from the customer on potential feature improvements.
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Marketing:
Hear the voice of the customer, understand how messaging is resonating and how we can pivot to drive better conversion rates.
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Enablement:
Understand how reps are performing and adopting initiatives.
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RevOps:
Gain micro insights into key deal activities to forecast revenue more accurately.