Here at Jiminny, we're all about making sure we provide the best service for our clients and we do this by providing you with a plan which delivers priceless attention for each stage of your journey with Jiminny!
When you join Jiminny we want to make sure you are thoroughly onboarded before you set off into the sunset on your Journey with your CSM 🚀
Info
Onboarding plan will slightly differ for clients who are trialling Jiminny first as we want to make sure the basics work during the trial before diving deeper into customising the platform!
Kick Off
Introductions
High level discussion to breakdown your goals using Jiminny
Technical Launch
Technically setting up your platform
Test everything is working as it should be
Customisation
Start customising the platform so its in align with your needs
Work on the topics and trigger words
Start building your coaching framework
Re-connect to dive deeper into your ideas for customisation
Team Launch
Team sessions are split into two sessions
Part One will involve getting a basic understanding of Jiminny and how to start logging calls
Part Two will involve diving deeper into how you can use Jiminny to coach and collaborate
Onboarding Wrap Up
Catch up to summarise everything we've worked on together
Official handover to your Success Manager to kick start your Jiminny Journey