Softphone Recording Options
At Jiminny we give you the opportunity to define how recordings are managed at an organizational level to ensure that your recording practices meet your business needs. We'll walk through each option and showcase the various options available to you:
Outbound / Inbound Call Recordings:
First up is Outbound Calls, where you can select from the following options:
On by default
Off by default
Rep's decide
Recording Compliance Mode:
Here you can set governance rules based on area codes and international pre-fixes to help comply with privacy laws. Learn more about them in this article.