# Jiminny Help Center

> Help center for Jiminny

## What's new in Jiminny?

- [What's new in Jiminny](https://help.jiminny.com/en/articles/9529043-what-s-new-in-jiminny.md)

## The Jiminny Platform

- [How your Jiminny Dashboard works](https://help.jiminny.com/en/articles/9527852-how-your-jiminny-dashboard-works.md)
- [How Jiminny supports Data-Driven Coaching](https://help.jiminny.com/en/articles/9527866-how-jiminny-supports-data-driven-coaching.md)
- [How Jiminny Displays Date Formats by Time Zone](https://help.jiminny.com/en/articles/11020098-how-jiminny-displays-date-formats-by-time-zone.md)
- [Day 1 with Jiminny](https://help.jiminny.com/en/articles/943342-day-1-with-jiminny.md): Let's go! Here's a quick guide to getting you started, so you can sell and coach with Jiminny
- [Automated Executive Reports](https://help.jiminny.com/en/articles/12275708-automated-executive-reports.md)
- [AI CRM Filling](https://help.jiminny.com/en/articles/11785150-ai-crm-filling.md)
- [🧠 AI CRM Filling: Real-World Use Cases for Every Team](https://help.jiminny.com/en/articles/12580227-ai-crm-filling-real-world-use-cases-for-every-team.md)
- [AI Call Scoring](https://help.jiminny.com/en/articles/13398203-ai-call-scoring.md)
- [What is Ask Jiminny?](https://help.jiminny.com/en/articles/9524600-what-is-ask-jiminny.md): How you get the most out of Jiminny's AI assistant 🪄
- [Ask Jiminny Anything \(on a call\)](https://help.jiminny.com/en/articles/9887775-ask-jiminny-anything-on-a-call.md)
- [Ask Jiminny Anything \(on a deal\)](https://help.jiminny.com/en/articles/9887778-ask-jiminny-anything-on-a-deal.md)
- [Best Practices for AI Prompts](https://help.jiminny.com/en/articles/11425312-best-practices-for-ai-prompts.md)
- [Ask Jiminny Panorama](https://help.jiminny.com/en/articles/12742682-ask-jiminny-panorama.md)
- [Meeting Transcription](https://help.jiminny.com/en/articles/2491028-meeting-transcription.md): Search an automatically generated transcript within minutes of finishing your meeting
- [Download a Recording](https://help.jiminny.com/en/articles/3524511-download-a-recording.md): Easily download and save your Jiminny recordings anywhere
- [Instantly Share Recordings to Anyone](https://help.jiminny.com/en/articles/2540140-instantly-share-recordings-to-anyone.md): Share a recording or a snippet of one with your team, or with prospects and customers outside Jiminny.
- [Sharing a conversation](https://help.jiminny.com/en/articles/2477748-sharing-a-conversation.md): Get a call \(or snippet of one\) in front of your team
- [Engagement Stats](https://help.jiminny.com/en/articles/3683428-engagement-stats.md): Track important metrics for any call or meeting
- [Coaching Focus](https://help.jiminny.com/en/articles/9527763-coaching-focus.md)
- [Mark a Call Private in Jiminny](https://help.jiminny.com/en/articles/2978258-mark-a-call-private-in-jiminny.md): Owners, Admins, and Managers can make Jiminny meetings Private - before or after the meeting happens.
- [How can I delete recordings or activity?](https://help.jiminny.com/en/articles/907743-how-can-i-delete-recordings-or-activity.md)
- [How to snippet a call](https://help.jiminny.com/en/articles/9527811-how-to-snippet-a-call.md)
- [Private Comments](https://help.jiminny.com/en/articles/9527858-private-comments.md)
- [How To Switch Speakers On The Playback Page](https://help.jiminny.com/en/articles/9529037-how-to-switch-speakers-on-the-playback-page.md)
- [What is the Jiminny Salesforce Application?](https://help.jiminny.com/en/articles/9529073-what-is-the-jiminny-salesforce-application.md): A look at the core value you will get from this integration
- [Out of the box Salesforce App reports](https://help.jiminny.com/en/articles/9627190-out-of-the-box-salesforce-app-reports.md): 15 out-of-the-box reports that you can use, copy, and modify to suit your needs
- [Leveraging the Jiminny Salesforce App](https://help.jiminny.com/en/articles/9647804-leveraging-the-jiminny-salesforce-app.md): Innovative and creative use cases and ways that customers have utilized the Jiminny Salesforce App
- [FAQs: Jiminny Salesforce Application](https://help.jiminny.com/en/articles/9620318-faqs-jiminny-salesforce-application.md)
- [Jiminny Salesforce App Installation](https://help.jiminny.com/en/articles/9529071-jiminny-salesforce-app-installation.md)
- [Jiminny Salesforce Application Admin Setup](https://help.jiminny.com/en/articles/9529066-jiminny-salesforce-application-admin-setup.md): Learn the steps necessary to configure Jiminny in your Salesforce instance.
- [Deal Insights in Salesforce App](https://help.jiminny.com/en/articles/9564680-deal-insights-in-salesforce-app.md)
- [Salesforce App - Upgrading from Beta](https://help.jiminny.com/en/articles/9529076-salesforce-app-upgrading-from-beta.md): \(For beta users of the Salesforce Application only\)
- [User Guide for Jiminny Salesforce App](https://help.jiminny.com/en/articles/9529070-user-guide-for-jiminny-salesforce-app.md)
- [Salesforce App Troubleshooting Guide](https://help.jiminny.com/en/articles/9630162-salesforce-app-troubleshooting-guide.md): Missing data in Salesforce?
- [Using Saved Searches](https://help.jiminny.com/en/articles/4122373-using-saved-searches.md): Save pre-set filters for conversations that interest you
- [Why do some calls not show up?](https://help.jiminny.com/en/articles/841078-why-do-some-calls-not-show-up.md)
- [How to use Nudges?](https://help.jiminny.com/en/articles/4310573-how-to-use-nudges.md): Realtime or scheduled new call alerts
- [OnDemand - Searching for a Conversation](https://help.jiminny.com/en/articles/9529031-ondemand-searching-for-a-conversation.md)
- [Using the Recording Uploader feature 📹](https://help.jiminny.com/en/articles/9529052-using-the-recording-uploader-feature.md): Learn how to easily upload your recording into Jiminny with just a few clicks.
- [Live Coaching your video calls⚡️](https://help.jiminny.com/en/articles/9527846-live-coaching-your-video-calls.md)
- [Setting up Playbooks and Activity types](https://help.jiminny.com/en/articles/913282-setting-up-playbooks-and-activity-types.md)
- [Auto-detect Activity Type using AI](https://help.jiminny.com/en/articles/12469249-auto-detect-activity-type-using-ai.md)
- [Setting up Coaching Frameworks](https://help.jiminny.com/en/articles/9527356-setting-up-coaching-frameworks.md)
- [What is Key Words Scoring](https://help.jiminny.com/en/articles/9524660-what-is-key-words-scoring.md): The what, why, value and use cases for Key Words Scoring
- [How to set up Key Words Scoring](https://help.jiminny.com/en/articles/9524666-how-to-set-up-key-words-scoring.md): A step by step guide on setting up Key Words Scoring
- [Creating your own custom Themes and Topics](https://help.jiminny.com/en/articles/3831633-creating-your-own-custom-themes-and-topics.md): Get quick insight into what was discussed in a conversation
- [AI Summaries & Action Items](https://help.jiminny.com/en/articles/9524683-ai-summaries-action-items.md): What is Jiminny Intelligence and why is it so exciting?
- [Changing your transcription language 🎛](https://help.jiminny.com/en/articles/9524696-changing-your-transcription-language.md)
- [Custom Vocabulary](https://help.jiminny.com/en/articles/9528976-custom-vocabulary.md): Understanding Custom Vocabulary
- [Jiminny Transcription](https://help.jiminny.com/en/articles/3436499-jiminny-transcription.md): Transcribe every meeting and call instantly with our super accurate Global Transcription model
- [Call Language Detection](https://help.jiminny.com/en/articles/10053041-call-language-detection.md)
- [Get the data you need from Team Insights](https://help.jiminny.com/en/articles/9527235-get-the-data-you-need-from-team-insights.md)
- [Understand why meetings and calls are not recorded](https://help.jiminny.com/en/articles/14136168-understand-why-meetings-and-calls-are-not-recorded.md)
- [Deal Insights - True visibility across your pipeline 💰](https://help.jiminny.com/en/articles/9527293-deal-insights-true-visibility-across-your-pipeline.md)
- [How to customise Deal Risk In Deal Insights](https://help.jiminny.com/en/articles/9527294-how-to-customise-deal-risk-in-deal-insights.md)
- [Manage CRM Fields in Deal Insights](https://help.jiminny.com/en/articles/9527302-manage-crm-fields-in-deal-insights.md)
- [How to Use Deal Insights with HubSpot Without 'Companies'](https://help.jiminny.com/en/articles/9712209-how-to-use-deal-insights-with-hubspot-without-companies.md)
- [Why Aren't My Deals in Deal Insights?](https://help.jiminny.com/en/articles/9712252-why-aren-t-my-deals-in-deal-insights.md)
- [Syncing Emails to Jiminny](https://help.jiminny.com/en/articles/9527322-syncing-emails-to-jiminny.md)
- [Office 365 Email Sync: What Admins Need to Know](https://help.jiminny.com/en/articles/9527324-office-365-email-sync-what-admins-need-to-know.md)
- [Setting up Google Workspace email sync for Admins](https://help.jiminny.com/en/articles/9527325-setting-up-google-workspace-email-sync-for-admins.md)
- [Playlists](https://help.jiminny.com/en/articles/2502077-playlists.md): Create collections of your best \(and worst!\) calls and clips

## Integrations

- [What is the Jiminny API?](https://help.jiminny.com/en/articles/9527212-what-is-the-jiminny-api.md)
- [Can I use Jiminny without a CRM?](https://help.jiminny.com/en/articles/9526946-can-i-use-jiminny-without-a-crm.md): Using Jiminny Without a Supported CRM: A Quick Guide
- [Setting up CRM Activity Logging](https://help.jiminny.com/en/articles/9524762-setting-up-crm-activity-logging.md)
- [Salesforce Integration FAQs](https://help.jiminny.com/en/articles/2050772-salesforce-integration-faqs.md): Get the details on how Jiminny integrates with your Salesforce instance
- [Troubleshooting Salesforce](https://help.jiminny.com/en/articles/2598491-troubleshooting-salesforce.md): Common API errors explained
- [Log Conference Activity to Salesforce](https://help.jiminny.com/en/articles/1273803-log-conference-activity-to-salesforce.md): Jiminny automation with Salesforce.com
- [Required permissions for the account owner](https://help.jiminny.com/en/articles/1403894-required-permissions-for-the-account-owner.md)
- [Managing Currencies in Jiminny with Salesforce](https://help.jiminny.com/en/articles/9526899-managing-currencies-in-jiminny-with-salesforce.md): How to implement multiple currencies into Jiminny's Deal Insights
- [Logging tasks under the correct type](https://help.jiminny.com/en/articles/913222-logging-tasks-under-the-correct-type.md)
- [Call Duration in Salesforce](https://help.jiminny.com/en/articles/3416488-call-duration-in-salesforce.md): Add this field to your Activity Layout to easily report on call & meeting lengths across your team
- [Salesforce App Upgrade Guide](https://help.jiminny.com/en/articles/11069998-salesforce-app-upgrade-guide.md): Upgrade the Managed Package to the latest version
- [Salesforce Pre-Authorization](https://help.jiminny.com/en/articles/12292096-salesforce-pre-authorization.md): Ensure Seamless User Connections to Your Salesforce Instance
- [HubSpot Integration with Jiminny](https://help.jiminny.com/en/articles/2178633-hubspot-integration-with-jiminny.md): Consolidate your tech stack, save time, and make your team better by integrating Jiminny with HubSpot
- [Logging activity to HubSpot](https://help.jiminny.com/en/articles/889732-logging-activity-to-hubspot.md)
- [HubSpot Integration FAQs](https://help.jiminny.com/en/articles/2178348-hubspot-integration-faqs.md): Get the details on how Jiminny integrates with your HubSpot instance
- [Managing Currencies in HubSpot](https://help.jiminny.com/en/articles/9526949-managing-currencies-in-hubspot.md): How to implement multiple currencies into Jiminny's Deal Insights
- [Configure your call and meeting types](https://help.jiminny.com/en/articles/2524849-configure-your-call-and-meeting-types.md)
- [User Guide for Jiminny HubSpot App](https://help.jiminny.com/en/articles/10727375-user-guide-for-jiminny-hubspot-app.md)
- [Pipedrive Integration FAQs](https://help.jiminny.com/en/articles/3132256-pipedrive-integration-faqs.md): Get the details on how Jiminny integrates with your Pipedrive account
- [Logging activity to Pipedrive](https://help.jiminny.com/en/articles/3422253-logging-activity-to-pipedrive.md)
- [How Jiminny integrates with Copper](https://help.jiminny.com/en/articles/3325822-how-jiminny-integrates-with-copper.md): Get the details on how Jiminny integrates with your Copper account
- [Close Integration](https://help.jiminny.com/en/articles/9526934-close-integration.md)
- [Using Your Bullhorn Integration](https://help.jiminny.com/en/articles/9526940-using-your-bullhorn-integration.md)
- [Integrating Bullhorn with Jiminny](https://help.jiminny.com/en/articles/9526937-integrating-bullhorn-with-jiminny.md): Consolidate your tech stack, save time, and make your team better by integrating Jiminny with Bullhorn.
- [Zoho CRM integration with Jiminny](https://help.jiminny.com/en/articles/10760696-zoho-crm-integration-with-jiminny.md)
- [Grant Consent for Office 365 Integration with Jiminny](https://help.jiminny.com/en/articles/9526963-grant-consent-for-office-365-integration-with-jiminny.md)
- [Installing the Zoom Add-in for Outlook](https://help.jiminny.com/en/articles/9526969-installing-the-zoom-add-in-for-outlook.md)
- [Troubleshooting Office 365 Login and Consent Issues](https://help.jiminny.com/en/articles/9526971-troubleshooting-office-365-login-and-consent-issues.md): When signing into Jiminny with your Office 365 account, you may encounter authentication errors during the consent process or after consent has been granted. This guide covers the most common issue...
- [Office 365 Integration: Technical details](https://help.jiminny.com/en/articles/9521383-office-365-integration-technical-details.md): Complete technical reference for the Office 365 integration, including all permissions Jiminny requests and what data it accesses
- [Setting Up Jiminny with Office 365: Admin Guide](https://help.jiminny.com/en/articles/13926674-setting-up-jiminny-with-office-365-admin-guide.md): Complete setup guide for IT administrators integrating Jiminny with Office 365 via Microsoft Entra ID, including consent, permissions, email sync, and troubleshooting
- [8X8 Voice Integration With Jiminny](https://help.jiminny.com/en/articles/9527017-8x8-voice-integration-with-jiminny.md)
- [Close.io Voice Integration with Jiminny](https://help.jiminny.com/en/articles/9527027-close-io-voice-integration-with-jiminny.md)
- [Cloud Call Voice Integration With Jiminny](https://help.jiminny.com/en/articles/9527032-cloud-call-voice-integration-with-jiminny.md)
- [CloudTalk Integration with Jiminny](https://help.jiminny.com/en/articles/9527033-cloudtalk-integration-with-jiminny.md)
- [Dialpad Voice Integration With Jiminny](https://help.jiminny.com/en/articles/9527035-dialpad-voice-integration-with-jiminny.md)
- [Groove Voice Integration With Jiminny](https://help.jiminny.com/en/articles/9527036-groove-voice-integration-with-jiminny.md)
- [HubSpot Dialer Integration with Jiminny](https://help.jiminny.com/en/articles/9527040-hubspot-dialer-integration-with-jiminny.md)
- [InsideSales \(Xant\) Integration with Jiminny](https://help.jiminny.com/en/articles/9527070-insidesales-xant-integration-with-jiminny.md)
- [JustCall Voice Integration With Jiminny](https://help.jiminny.com/en/articles/9527074-justcall-voice-integration-with-jiminny.md)
- [Zoom Phone with Outreach Cadencing](https://help.jiminny.com/en/articles/9527078-zoom-phone-with-outreach-cadencing.md)
- [RingCentral Cloud Office Support](https://help.jiminny.com/en/articles/9527083-ringcentral-cloud-office-support.md)
- [Vonage Contact Center Guide with Jiminny](https://help.jiminny.com/en/articles/9527124-vonage-contact-center-guide-with-jiminny.md)
- [Zoom Phone Voice Integration With Jiminny](https://help.jiminny.com/en/articles/9527127-zoom-phone-voice-integration-with-jiminny.md)
- [Twilio Flex with Jiminny](https://help.jiminny.com/en/articles/9527130-twilio-flex-with-jiminny.md)
- [ConnectAndSell Integration with Jiminny](https://help.jiminny.com/en/articles/9527131-connectandsell-integration-with-jiminny.md)
- [Apollo Integration with Jiminny](https://help.jiminny.com/en/articles/9527132-apollo-integration-with-jiminny.md)
- [Talkdesk Integration with Jiminny](https://help.jiminny.com/en/articles/9527112-talkdesk-integration-with-jiminny.md)
- [Supported Dialers](https://help.jiminny.com/en/articles/9529026-supported-dialers.md)
- [Outreach Integration with Jiminny](https://help.jiminny.com/en/articles/3287755-outreach-integration-with-jiminny.md)
- [Five9 Integration with Jiminny](https://help.jiminny.com/en/articles/9619329-five9-integration-with-jiminny.md): Five9 Dialler Integration
- [Orum Integration with Jiminny for HubSpot](https://help.jiminny.com/en/articles/9886878-orum-integration-with-jiminny-for-hubspot.md): How you can integrate Orum dialer in Jiminny
- [Nooks Integration with Jiminny for HubSpot](https://help.jiminny.com/en/articles/9939021-nooks-integration-with-jiminny-for-hubspot.md): How you can integrate Nooks dialer in Jiminny
- [Kixie Integration with Jiminny for HubSpot](https://help.jiminny.com/en/articles/10110153-kixie-integration-with-jiminny-for-hubspot.md): How you can integrate Kixie dialer in Jiminny
- [Orum Integration with Jiminny for Salesforce](https://help.jiminny.com/en/articles/10305658-orum-integration-with-jiminny-for-salesforce.md)
- [Bloobirds Integration with Jiminny for Salesforce](https://help.jiminny.com/en/articles/10559144-bloobirds-integration-with-jiminny-for-salesforce.md)
- [Salesloft Platform With Jiminny](https://help.jiminny.com/en/articles/3665955-salesloft-platform-with-jiminny.md)
- [Synchronizing Activity Types with Salesloft](https://help.jiminny.com/en/articles/9527106-synchronizing-activity-types-with-salesloft.md)
- [Aircall Voice Integration With Jiminny](https://help.jiminny.com/en/articles/9527021-aircall-voice-integration-with-jiminny.md)
- [Using Aircall Tags with Jiminny to populate activity types](https://help.jiminny.com/en/articles/9527025-using-aircall-tags-with-jiminny-to-populate-activity-types.md)
- [How your Zoom Notetaker works](https://help.jiminny.com/en/articles/9527160-how-your-zoom-notetaker-works.md)
- [How your Google Meet Notetaker works](https://help.jiminny.com/en/articles/9527166-how-your-google-meet-notetaker-works.md)
- [How your Microsoft Teams Notetaker works](https://help.jiminny.com/en/articles/9527169-how-your-microsoft-teams-notetaker-works.md)
- [Instantly invite Jiminny into your meetings](https://help.jiminny.com/en/articles/9527179-instantly-invite-jiminny-into-your-meetings.md)
- [Supported Meeting Providers](https://help.jiminny.com/en/articles/9529036-supported-meeting-providers.md)
- [Automatically Record Key Internal Meetings](https://help.jiminny.com/en/articles/14690100-automatically-record-key-internal-meetings.md): Choose which internal meetings to record by adding the notetaker to your calendar invite.
- [Invisible recording with the Jiminny Desktop app](https://help.jiminny.com/en/articles/15373740-invisible-recording-with-the-jiminny-desktop-app.md): Record your meetings without a visible notetaker joining the call.
- [Receiving notifications through Slack](https://help.jiminny.com/en/articles/911864-receiving-notifications-through-slack.md)
- [Connect your Slack team](https://help.jiminny.com/en/articles/911740-connect-your-slack-team.md): Take notifications and coaching to the next level
- [Teams Messenger Notifications](https://help.jiminny.com/en/articles/9527209-teams-messenger-notifications.md)
- [Planhat Integration](https://help.jiminny.com/en/articles/9619295-planhat-integration.md): Integrate Jiminny into Planhat.
- [Trumpet Integration](https://help.jiminny.com/en/articles/9996946-trumpet-integration.md)
- [Zapier Webhook Integration](https://help.jiminny.com/en/articles/10726993-zapier-webhook-integration.md): Push your Jiminny data into thousands of other Apps
- [Jiminny MCP](https://help.jiminny.com/en/articles/15292810-jiminny-mcp.md): Connect Jiminny to your AI tools using the MCP Connector. Access call intelligence, deal data and AI scoring from Claude, ChatGPT and more.
- [Jiminny MCP - Security & Privacy](https://help.jiminny.com/en/articles/15551101-jiminny-mcp-security-privacy.md): How the Jiminny MCP Connector is secured: access model, what data is reachable, the data flow, where your data goes, and how to control or block it.

## Setup for Admins

- [Go-live Checklist](https://help.jiminny.com/en/articles/2931822-go-live-checklist.md): Setup your team to win
- [Host Assignment Explained](https://help.jiminny.com/en/articles/9528951-host-assignment-explained.md): What is Host Assignment and what options do you have to configure it?
- [SmartMatch - Your Calendar to CRM solution](https://help.jiminny.com/en/articles/9528956-smartmatch-your-calendar-to-crm-solution.md): How Jiminny reads Calendar Invite Subjects to automatically populate the activity type
- [SCIM: Setup Guide](https://help.jiminny.com/en/articles/9528966-scim-setup-guide.md): An overview on setting up SCIM with Jiminny
- [Importing your Themes and Topics](https://help.jiminny.com/en/articles/9521299-importing-your-themes-and-topics.md): How to upload your Themes and Topics into Jimnny
- [How to switch on Integrations](https://help.jiminny.com/en/articles/9522652-how-to-switch-on-integrations.md)
- [Roll out the Chrome extension - Google Workspace](https://help.jiminny.com/en/articles/1699617-roll-out-the-chrome-extension-google-workspace.md): Streamline the install for your team
- [Single Sign-On \(SSO\) with Jiminny](https://help.jiminny.com/en/articles/9531356-single-sign-on-sso-with-jiminny.md): Simplify and Secure Your Login Process
- [AI Context](https://help.jiminny.com/en/articles/12413599-ai-context.md)
- [Installing the Jiminny Consent Add-in](https://help.jiminny.com/en/articles/12879750-installing-the-jiminny-consent-add-in.md): Streamline consent collection before the meeting
- [Preparing the Perfect Avatar Image for the Jiminny Notetaker](https://help.jiminny.com/en/articles/12890305-preparing-the-perfect-avatar-image-for-the-jiminny-notetaker.md)
- [Recording guide and settings](https://help.jiminny.com/en/articles/9521370-recording-guide-and-settings.md)
- [Managing domains](https://help.jiminny.com/en/articles/16035105-managing-domains.md): How to manage the internal domains that identify your organisation and the excluded domains and email addresses Jiminny should never record.
- [Setting up your Teams](https://help.jiminny.com/en/articles/913338-setting-up-your-teams.md)
- [Setting up job titles](https://help.jiminny.com/en/articles/1026213-setting-up-job-titles.md)
- [Deciding which Role a person needs](https://help.jiminny.com/en/articles/11560863-deciding-which-role-a-person-needs.md)
- [Managing users](https://help.jiminny.com/en/articles/16299131-managing-users.md): Invite, edit and deactivate users, and check each person's setup from the Users page.
- [System requirements](https://help.jiminny.com/en/articles/1245339-system-requirements.md): Set up your teams to win
- [Configuring your Firewall](https://help.jiminny.com/en/articles/766459-configuring-your-firewall.md): Whitelist and prioritize Jiminny on your network
- [Dropped Calls](https://help.jiminny.com/en/articles/1244812-dropped-calls.md): Why they can occur and what can be done about it
- [Using Headsets](https://help.jiminny.com/en/articles/726826-using-headsets.md): Why you need them and our recommendations
- [Network Connectivity](https://help.jiminny.com/en/articles/9521505-network-connectivity.md)
- [Visibility Access \(Deals and Activity\)](https://help.jiminny.com/en/articles/9522647-visibility-access-deals-and-activity.md)
- [Migrating from Gong](https://help.jiminny.com/en/articles/9521145-migrating-from-gong.md)
- [Migrating from Chorus](https://help.jiminny.com/en/articles/10101651-migrating-from-chorus.md)
- [Migrating from Avoma](https://help.jiminny.com/en/articles/10101655-migrating-from-avoma.md)
- [Migrating from Clari Copilot](https://help.jiminny.com/en/articles/10101657-migrating-from-clari-copilot.md)
- [Migrating to Jiminny from Chorus, Gong, Avoma, and More](https://help.jiminny.com/en/articles/10101658-migrating-to-jiminny-from-chorus-gong-avoma-and-more.md)
- [Migrating from Fathom](https://help.jiminny.com/en/articles/14287371-migrating-from-fathom.md)

## Jiminny Sidekick

- [What is Sidekick?](https://help.jiminny.com/en/articles/9524744-what-is-sidekick.md)
- [Logging calls via Sidekick](https://help.jiminny.com/en/articles/9524758-logging-calls-via-sidekick.md)
- [Live coaching on Sidekick](https://help.jiminny.com/en/articles/9524752-live-coaching-on-sidekick.md)
- [Jiminny Voice - Sidekick Communications](https://help.jiminny.com/en/articles/9524747-jiminny-voice-sidekick-communications.md)

## The Jiminny Mobile App

- [The Jiminny Mobile App](https://help.jiminny.com/en/articles/9526847-the-jiminny-mobile-app.md)
- [Record In-Person Meetings with Jiminny's App](https://help.jiminny.com/en/articles/9728046-record-in-person-meetings-with-jiminny-s-app.md)

## Jiminny Voice 

- [Salesloft Cadencing with Jiminny Voice](https://help.jiminny.com/en/articles/9527101-salesloft-cadencing-with-jiminny-voice.md)
- [Setting your Caller ID](https://help.jiminny.com/en/articles/966867-setting-your-caller-id.md): Let your customers know that it's you
- [Setting up Jiminny Voice](https://help.jiminny.com/en/articles/16221697-setting-up-jiminny-voice.md): Install Sidekick, set your caller ID and configure how calls are recorded
- [Dial/text directly to a number from any website](https://help.jiminny.com/en/articles/4421352-dial-text-directly-to-a-number-from-any-website.md): Save time with dialling directly or sending a text to a number from any website using the Jiminny Sidekick
- [Will I be charged for international calls?](https://help.jiminny.com/en/articles/4130598-will-i-be-charged-for-international-calls.md)
- [Using Jiminny for inbound calls](https://help.jiminny.com/en/articles/3350220-using-jiminny-for-inbound-calls.md): Receive, record, and log calls to an Inbound number
- [Logging a call](https://help.jiminny.com/en/articles/1020378-logging-a-call.md): Log your calls back to Salesforce, and create a follow up!
- [Receiving Calls](https://help.jiminny.com/en/articles/2808497-receiving-calls.md): Forward calls from your assigned number to your cell
- [My number is marked as spam, what do I do?](https://help.jiminny.com/en/articles/9524793-my-number-is-marked-as-spam-what-do-i-do.md)
- [Assigning a new number](https://help.jiminny.com/en/articles/9524794-assigning-a-new-number.md)
- [Place calls in Salesforce with Jiminny Voice](https://help.jiminny.com/en/articles/1018401-place-calls-in-salesforce-with-jiminny-voice.md): Call your customers seamlessly from your Web browser
- [Dialling directly from your CRM](https://help.jiminny.com/en/articles/9529023-dialling-directly-from-your-crm.md)
- [Inbound Calling Setup](https://help.jiminny.com/en/articles/3350614-inbound-calling-setup.md): A guide for admins to configure Inbound calling settings with Jiminny
- [Getting started with SMS](https://help.jiminny.com/en/articles/1567290-getting-started-with-sms.md): Get in front of your customers with a simple, direct text message
- [Receiving messages](https://help.jiminny.com/en/articles/1673417-receiving-messages.md): What happens if you get a text?
- [Sending messages](https://help.jiminny.com/en/articles/1673570-sending-messages.md)
- [Handling message blacklists](https://help.jiminny.com/en/articles/1726122-handling-message-blacklists.md): Got blocked by a customer? Read on to find out how
- [Not receiving texts?](https://help.jiminny.com/en/articles/2815251-not-receiving-texts.md): Improve inbound delivery of messages
- [International Restrictions](https://help.jiminny.com/en/articles/2611371-international-restrictions.md): Global sending restrictions and other quirks
- [How to use text messaging](https://help.jiminny.com/en/articles/9524823-how-to-use-text-messaging.md)
- [Countries you can send SMS to](https://help.jiminny.com/en/articles/9524827-countries-you-can-send-sms-to.md)
- [A2P 10DLC](https://help.jiminny.com/en/articles/9524799-a2p-10dlc.md)
- [Setup Text Messaging](https://help.jiminny.com/en/articles/1567439-setup-text-messaging.md): Get texts logging to Jiminny and your CRM
- [Problematic Extensions](https://help.jiminny.com/en/articles/1080388-problematic-extensions.md)
- [Troubleshooting a "laggy" line](https://help.jiminny.com/en/articles/1542011-troubleshooting-a-laggy-line.md)
- [Having trouble with your microphone?](https://help.jiminny.com/en/articles/13609672-having-trouble-with-your-microphone.md)

## Privacy, Security & Billing

- [How we comply with the GDPR](https://help.jiminny.com/en/articles/1673294-how-we-comply-with-the-gdpr.md): Our commitment to the EU Data Regulation
- [Subprocessors](https://help.jiminny.com/en/articles/1735954-subprocessors.md): Data subprocessors we work with
- [Security Brief](https://help.jiminny.com/en/articles/1665268-security-brief.md): Learn how we keep your data secure
- [How to contact us with data queries](https://help.jiminny.com/en/articles/1906159-how-to-contact-us-with-data-queries.md): Get in touch with our Data Protection Officer
- [Two-party consent recording options](https://help.jiminny.com/en/articles/9528925-two-party-consent-recording-options.md): Compliance options for Jiminny Voice users
- [Data storage at Jiminny](https://help.jiminny.com/en/articles/9528928-data-storage-at-jiminny.md): Residency, privacy, retention
- [Data Retention](https://help.jiminny.com/en/articles/9813383-data-retention.md): Understand how long your data is retained
- [Meeting Recording Consent](https://help.jiminny.com/en/articles/10599381-meeting-recording-consent.md): How Jiminny can automate recording consent
- [Using Explicit Recording Consent](https://help.jiminny.com/en/articles/12880507-using-explicit-recording-consent.md): Streamline consent collection before the meeting
- [Purchasing Phone numbers](https://help.jiminny.com/en/articles/2792807-purchasing-phone-numbers.md): Numbers that customers can be charged for in addition to your plan
- [International Zones Policy](https://help.jiminny.com/en/articles/2792679-international-zones-policy.md): International zones and rates for Jiminny Voice
- [Fair Use Policy 📞](https://help.jiminny.com/en/articles/2792635-fair-use-policy.md): Fair use allowances and rates for Jiminny Voice

## FAQs

- [Should You Announce Call Recording?](https://help.jiminny.com/en/articles/834019-should-you-announce-call-recording.md)
- [Associating Jiminny activities with CRM records](https://help.jiminny.com/en/articles/9521400-associating-jiminny-activities-with-crm-records.md)
- [Offboarding - Downloading Calls](https://help.jiminny.com/en/articles/9528984-offboarding-downloading-calls.md)
- [Switching your CRM](https://help.jiminny.com/en/articles/9529020-switching-your-crm.md)
- [Conference Email Reminder](https://help.jiminny.com/en/articles/3375429-conference-email-reminder.md): Remind guests of your meeting and allow them to enter your room with a single click