There are a couple of ways to send an SMS to your desired contact.
Send using the Sidekick
The first way to send an SMS is by using the Sidekick. You can find the contact in the Contacts page (1) and click on the message icon (2).
Sending from you CRM
You are also able to send a text message directly from the CRM. You should simply click on the Jiminny button (1) and click on the message icon (2).
One of our newest features provides you with the opportunity to send a text directly via any website. You should just mark the number, right-click on it, choose the Jiminny extension, and "Send text to".
We've created a separate article on receiving responses to your text messages and how to respond. Please find it HERE!
Do we log the SMS into the CRM?
Yes, we do! We log the SMS as tasks and the title will match the SMS content. If the sender's phone number matches a contact from your CRM, the task should be assigned to it.