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Recording settings and guide for Admins

Written By Bekkie Wetz (Super Administrator)

Updated at March 2nd, 2023

You can set recording settings at your Organization level that will apply to all users

Each user can configure their recording settings but did you know that you can also override those settings on the Organization level? If you are an Admin, you can do this in the Organization recording settings.

Jiminny Voice (Dialler)

When using Jiminny Voice, you can control recording individually for both Outbound and Inbound (if applicable) calls. Three options are available:
  • On by Default
  • Off by Default
  • Rep's Decide
If you choose On/Off by Default, the users in your organization won't be able to change this. But if you set Rep's Decide, each user will be able to set the options as per their needs. In either case, your team can always start recording if not automatically enabled.

Conference

You can configure your recording setting preferences according to your organisation's needs. 
If you would like to set an announcement message in Zoom, please follow the instructions HERE

Automatic Recording
Here you can force the meetings to be automatically recorded or not. There are three possible options:
  • On by Default
  • Off by Default
  • Rep's Decide
In either case, your team can always start recording if not automatically enabled.

Recording Compliance Mode
Please read our full article on the Compliance mode HERE.

Bot Name
Did you know you can customize the name of the bot joining your meetings? All you need to do is type a new name in relevant box shown in the screenshot below. Please note that adopting a bot is a big responsibility so please take time to think before naming it :)

Recording Duration
The maximum length for a single meeting recording is 6 hours. 

If you still need assistance, do not hesitate to contact our Support team! 🚀