Stats in Playback
In Jiminny Playback, we track metrics you can review for every recorded call and meeting.
Access these insights by selecting Statistics from the Playback toolbar - the tracked metrics will slide out from the right for you to review.
How do you use these Stats?
There are tons of ways to use these stats as a rep or as a manager.
Check your engagement stats for demos or meetings each day. This will help you to notices trends like talking too fast, too much, or interrupting.
Managers can also use this insight: look to areas where the rep is struggling to be succinct or not asking enough open ended questions.